Privacy Policy

A legal disclaimer

  • General Information: Our online grocery store is operated by Hampton Group, Int'L, based in Capitol Heights, Maryland, USA. By accessing or using our website, you agree to be bound by these terms and all applicable laws and regulations.

  • Product Information: While we strive to provide accurate and up-to-date information about our products, we do not warrant the completeness, reliability, or accuracy of product descriptions, pricing, or availability. All product information is subject to change without notice.

  • Limitation of Liability: Hampton Group, Int'L shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of or inability to use our website or products. This includes, but is not limited to, damages for loss of profits, data, or other intangibles.



Terms & Conditions - Shipping & Refund

  • Acceptance of Orders: All orders placed on our website are subject to acceptance by Hampton Group, Int'L. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspected fraudulent activity.

  • Pricing and Payment: All prices are listed in USD and are subject to change without notice. Payment must be made in full at the time of purchase using the accepted payment methods on our website.

  • Shipping and Delivery: We offer delivery and pick-up services from our location in Capitol Heights, Maryland. Delivery charges and times may vary based on the delivery location and selected shipping method. We strive to deliver orders within the specified timeframe, but delays may occur due to unforeseen circumstances.

  • No Refund Policy: All sales are final. We do not offer refunds or exchanges unless the product is damaged or expired upon receipt. If you receive a damaged or expired item, please contact our customer service within 48 hours of delivery for assistance.

  • Return Policy: If you receive a damaged or expired product, please contact our customer service team at thehamptonfoods@gmail.com within 48 hours of receiving your order. We may request photographic evidence of the damage or expiration. Approved returns will be refunded to the original payment method.

  • Account Registration: To place an order, you may need to create an account on our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  • Changes to Terms: Hampton Group, Int'L reserves the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our website constitutes acceptance of the revised terms.



Privacy Policy

  • Collection of Information: We collect personal information that you provide to us when you create an account, place an order, or contact our customer service. This may include your name, address, email, phone number, and payment information.

  • Use of Information: We use your personal information to process your orders, provide customer service, and improve our website and services. We may also use your information to send you promotional offers and updates, which you can opt out of at any time.

  • Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online data transmission or storage system can be guaranteed to be 100% secure.

  • Third-Party Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to fulfill your order or comply with legal requirements. This includes trusted third parties who assist us in operating our website and conducting our business.

  • Cookies: Our website uses cookies to enhance your browsing experience and gather information about site traffic and interactions. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

  • Your Rights: You have the right to access, update, or delete your personal information at any time by logging into your account or contacting our customer service. You may also opt out of receiving promotional communications from us.

  • Contact Information: If you have any questions or concerns about our Terms & Conditions or Privacy Policy, please contact us at thehamptonfoods@gmail.com.